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Release Information (Current Version 4.5.2)

Since our last blog post, there have been some important additions to MOHOBOOK, the last version we wrote about was 4.3.3, the current production version is 4.5.2, here’s what’s changed: Stripe integration Revenue by Creation Date report Subtle changes to Dashboard navigation Various bug fixes Occupancy Rate report Booking Cancellation notification Improved Booking Engine mobile …

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Recent Development

It’s been a while since we’ve posted to our blog for no other reason than we’ve been deep in application development and client services for the last 12 months. In the event you have missed Frontdesk notifications or have not kept up to date with new releases, here is a summary since our last post. …

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Version 4.1.0 – New Interface, Campaign Monitor Integration, New Booking Type

The most requested feature we get is the ability to see the entire month on the Frontdesk Dashboard versus having to scroll horizontally. To make this possible we needed to eliminate the sidebar navigation and implement top navigation. Because doing this involved low level changes to the design structure, we felt it was an opportunity …

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[KB] Blank White Screen After Installation

Issue: Upon completion of the installation, when attempting to log in for the first time, you receive a blank white page instead of the Frontdesk login page. Solution: In most cases, if this happens when accessing the Frontdesk login page for the first time (immediately after the final screen of installation wizard) it is usually caused by …

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[KB] How To Preselect Language Dropdown

Issue: You are running a dual language website but when users visit the non English page, the language selector on the booking engine still defaults to English Solution: Adding the following code to the body of your second language page, above the mohobook embed code, will automatically switch the default language shown in the language selector: If …

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[KB] Giant Animated Loader (Booking Engine)

Issue: As the booking engine loads into your website, the small animated spinner loader appears excessively large for a couple of seconds Although rare, this can happen when certain third-party page elements conflict with the styles used to present the booking engine Solution: Comment out the following two sections of the embed code, this will prevent the …

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[KB] Detailed System Requirements

Issue: You may, on rare occasion, experience one or more anomalies either during or after the installation of MOHOBOOK. Solution: In most cases, if your web host supports PHP 5.5 or higher, the necessary modules, libraries and extensions are already part of the PHP configuration required for the proper functioning of MOHOBOOK, but there may be times …

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[KB] Internet Explorer Rendering Problems

Issue: Either you or your guests have noticed strange behaviour when accessing the Booking Engine from Internet Explorer Solution: First, it is important to remember that all versions prior to IE 10.0 are not supported, as per our System Requirements page. We suggest as your first step towards a solution is to add the following meta information …

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Clearing Your Cache

When you install a new version of MOHOBOOK it is important that you clear your browser’s cache, this ensures that old settings and styles remembered by your browser and cleared so that new styles and layouts are presented as designed. If you’re unsure how to do this, please reference this online article.

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