In this guide we’re going to describe the most common tasks required to quickly get up and running once MOHOBOOK has been installed.
The very first task is filling in the mandatory blanks, and making various adjustments to the Settings section of the Frontdesk:
A) From the main navigation menu, click on Settings followed by the Property Info sub-menu, and simply enter the appropriate information in the fields listed (do not click Save yet)
B) Next, click on the Payments tab, choose your Currency from the dropdown menu, and select the Offline and Online Payment Methods appropriate for your business. Optionally, if you wish to receive guest’s payment details by fax (versus real-time credit card processing), enter your InterFAX Username and Password (again, do not click Save yet)
C) Next, click on the Taxes & Surcharges tab, and optionally create any Taxes or Surcharges applicable to your area and business (again, do not click Save yet)
Note, both Taxes and Surcharges are calculated on the entire booking subtotal
D) Next, click on the Global Discounts tab, and optionally create any Discounts applicable to your business (again, do not click Save yet)
Note, Global Discounts are also calculated on the entire booking subtotal
E) Next, click on the Language tab, and replace any verbiage in the Cancellation section with your own (again, do not click Save yet)
F) Next, click on the Mail Settings tab, and enter your From Name, From Email, and Reply-to Email (again, do not click Save yet)
I) Finally, click on the Miscellaneous tab, choose your Default Country, Timezone, Children’s Max Age and set your Check-in and Check-out Times according to your property (or disable them)
It is now time to Save your settings, and remember, you can come back at any time to explore other settings and make further adjustments
Now you will need to create at least one Room Type for the application to function, and to perform a little testing prior to going live, please follow these steps:
A) From the main navigation menu, click on Rooms, then Add New Room (Type) from the sub-menu
B) The screen will default to the Description tab, from here simply enter a value for the Title, Description, and Quantity fields. Click on the Enter Room Numbers button and fill in the blank fields (do not click Save yet)
C) Click on the Images tab, and upload an image thumbnail for this Room Type (again, do not click Save yet)
D) Click on the Rates tab, and enter the default room rate as well as rates for additional occupants (again, do not click Save yet)
E) Click on the Occupants tab, choose an Occupant Model and select values that are inline with your property’s rules (again, do not click Save yet)
It is now time to Save your first Room Type, and remember, you can come back at any time to explore other settings, or add more Room Types
Now that you have done the basics, it is time to integrate MOHOBOOK into your website. Note, this is only necessary if you plan to offer online bookings, otherwise you can skip this task:
A) Go back to Settings and click on the Integration tab
B) Copy the embed code below the “Booking Engine Embed Code” section
C) Create a test page for your website that resembles the same design, layout, graphics, etc.
D) Paste the above embed code into the body section of the page where you want the Booking Engine to appear
E) Save the page with a temporary name and upload it your website
If you followed the above steps, you are ready to run some tests, here is what we recommend:
Navigate to the test page created in the previous step and complete a booking just as if you were a guest (you should receive two booking confirmations, one for your property, and one for the guest, assuming you used a valid guest email)
Login to the Frontdesk, and from the main navigation, click on Bookings, then Add New Booking from the sub-menu and complete a booking as if someone was calling in to make a reservation (you should receive two booking confirmations, one for your property, and one for the guest, assuming you used a valid guest email)
If all of the emails arrive, and the bookings appear on the Bookings > Active & Pending Bookings screen, everything is functioning correctly, congratulations!
At this point, you should finish creating any additional Room Types, reviewing your Settings to ensure everything is exactly the way you want it, optionally creating any Extras you wish to offer (and assigning them to room types), and adding any custom or seasonal rates that you wish to offer.
Simulate two more bookings (as described above) and if everything still looks good, which it should, you can delete all of the test data from the Frontdesk, delete the test page, and add the booking engine embed code to a real page on your website.
If you enable faxing during setup, ensure all test bookings were faxed to you with the credit card information of the fake guests.
Remember, requiring credit card information from your guests, whether you use the fax method or live processing, is optional.
We hope this guide has provided the information you need to get your new booking software up and running quickly, and remember, there is a complete user manual available.